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Consistently demonstrates superior customer service skills by displaying Spotlight behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer winnings. Ready to serve and informed of daily information; builds relationships by a friendly verbal greeting. Provides exceptional customer service to all patrons by communication in a pleasant, friendly, professional manner at all times. Providing efficient and accurate cashiering services for customers and guest and acts as guide to gaming floor information. Responsible for balancing and replenishing cash and coin bank for their assigned shift. Responsible for the manual payment of jackpots and trouble shooting for minor slot machine malfunctions. Protects company assets and integrity. Responsible for performing tasks as assigned in compliance with all departmental and company rules, regulations, policies, procedures, internal controls and government rules and regulations. Promotes positive public and employee relations. Performs other duties as assigned.• High School Diploma or GED equivalent and 1 year appropriate experience; includes money handling and customer service. • Good communication skills. • Must be able to work with others as a team player. • Minimum 18 years old. • No felony convictions. You must be able to work days, nights, weekends, and holidays. |
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